Improve. Measure. Celebrate!

You need to know what challenges are waiting for you. What you will have to face in near future. The hard part is to put everyone on the same page, to create common understanding of each aspect of the problem. That’s why it is so important to name the problem. To confirm that each person who wants to be involved in the solution is aware of every known characteristic, every information that can be important.

When risks and opportunities are listed, when everyone knows where they want to go, when the goal is shared, there are still things that have to be done before you get down to solving problems and taking opportunities.

Name the Problem

When a problem arises and you are surrounded with people who feel responsible for the work you are doing, there is a big probability that you will find many of them eager to help.
They will automatically start looking for answers and solutions.
There will be many hands willing to help.

But before you start working out the solutions to this problem, stop for a moment. Before this step there’s one more that has to be taken upfront. You need to recognize the problem. You have to know what you want to solve before you will start doing it.
You have to name the problem.
You need to know the questions before answers can be given.