When a problem arises and you are surrounded with people who feel responsible for the work you are doing, there is a big probability that you will find many of them eager to help.
They will automatically start looking for answers and solutions.
There will be many hands willing to help.
But before you start working out the solutions to this problem, stop for a moment. Before this step there’s one more that has to be taken upfront. You need to recognize the problem. You have to know what you want to solve before you will start doing it.
You have to name the problem.
You need to know the questions before answers can be given.